Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has revised its sizing categories for women's and children's clothes failing to inform every member regarding the update.
Online Platforms Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with other platforms.
They have suggested members to check their listings and manually change the size if necessary, resulting in member annoyance.
Measurement Approach Updates
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
A different user, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices due to shopper criticism.
